Frequently Asked Questions

Yes. Your $49 purchase is a perpetual licence — you own the app indefinitely. There are no renewal fees, no subscription tiers and no features locked behind additional payments. All future updates within the current major version are included.

No. There are no in-app purchases, no add-ons and no upsells. Every feature is included in the one-time $49 purchase price. Nothing is hidden behind an additional payment.

No account or registration is required to use Preserver. Your purchase is processed through the App Store or Google Play. Beyond that, we never ask for your name, email or any personal details.

On your device, by default. If you choose, you can store your Activities in your personal cloud account (Google Drive, iCloud, Dropbox, etc.). You're always in control — nothing is shared with anyone unless you actively choose to share it.

Never. Preserver does not sell, share, or use your data for AI training. No data is accessible to anyone but you. No ad platform has access to your captures or personal data.

Yes — through your phone's native AI capabilities. Preserver stores your captures privately on your device. You can then use any AI app installed on your phone to review, search or summarise that data. Preserver itself does not include or process AI features.

No. Your captures are stored on your device and, if you choose, in your own cloud account. Preserver as a company has no access to what you record. There is no server where your content is uploaded to us.

Your data is stored on your device, so deleting the app removes it from that device. If you've backed up to a personal cloud account (Google Drive, iCloud, etc.), your captures remain there under your control.

Text notes, voice recordings, photos, and video — all within a single Activity entry. Everything is automatically stamped with date, time and GPS at the moment of capture.

Every capture is automatically stamped with date, time, and GPS coordinates. Unlike most apps, this metadata stays embedded in your data even when you export or share it — so your proof of time and location travels with the record.

Absolutely. Preserver works completely offline — no Wi-Fi, Bluetooth, or mobile data required. GPS capture works via satellite with no network connection at all. Your captures are stored on your device until you choose to back them up or share them.

Yes. GPS positioning uses satellites, not mobile towers or Wi-Fi. It works underground, in aircraft, in remote areas, and anywhere else there is no mobile or data signal. This is one of Preserver's most important features for field users.

An Activity is a container for a related set of captures — for example, a job site visit, a field research session, or a day's notes. Within each Activity you can mix text, voice, photos and video, all sharing the same timestamp and location context.

From within any Activity, you can share directly to other apps, export to your cloud storage, or send via email or messaging. You control exactly what gets shared and with whom. The GPS and timestamp metadata travels with the export.

Yes, you can add additional captures to an Activity at any time. The original captures retain their original timestamps, so the record of when each item was captured is always accurate and tamper-evident.

Yes — Preserver is available on both the Apple App Store and Google Play Store. Purchase it once and download on either platform.

Currently Preserver is a mobile app for iOS and Android. Your captures can be accessed on desktop by exporting them to your cloud storage (Google Drive, iCloud, Dropbox) and opening them on any device.

Preserver supports iOS 15 and above, and Android 8 and above. For the best experience, we recommend keeping your device's OS updated to the latest version.

Yes. Because there's no account, each device operates independently. If you back up to a shared cloud account (e.g., family Google Drive), captures from multiple devices can be stored together. Direct cross-device sync is on our roadmap.

Yes. Preserver is used across 40+ industries for timestamped evidence, field records, compliance documentation, and more. The automatic GPS and timestamp metadata makes it suitable for evidence-grade capture in many professional contexts.

The timestamp is captured at the device level at the moment of recording and is not editable within the app. While no digital timestamp is fully tamper-proof in an absolute legal sense, the metadata is embedded and travels with the file, making alterations detectable. For critical legal matters, consult a legal professional.

Preserver captures are increasingly used to support legal matters — disputes, insurance claims, workplace incidents and more. Whether records are accepted as evidence depends on the jurisdiction and the context. The GPS and timestamp metadata significantly strengthens the credibility of any capture. Consult a legal professional for your specific situation.